The Review and Regulation List has jurisdiction under a number of Acts of Parliament to review administrative decisions, conduct inquiries, accept referrals and make first instance decisions (orders in original jurisdiction).
Under some Acts of Parliament, VCAT has the power to review – reconsider – decisions made by an original decision-maker such as a government agency, a statutory authority or other Administrative decision maker.
If you are aware of a family violence issue, tell the family violence support worker. They will work with the protected person to ensure safety at the hearing and access to justice.
VCAT is a low cost, accessible, efficient and independent tribunal delivering high quality dispute resolution processes, including through alternative dispute resolution.
Each year we conduct a survey of our customers to measure satisfaction with our services, better understand our customers and their needs, and identify service improvements that will respond to customers' needs.