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Contacts and locations
Find out how to get in touch with us and our city, suburban or regional hearing locations across Victoria.
You can also find the answers to common questions.
![Contact us](/sites/default/files/styles/hero_square/public/2020-06/VCAT%20Illustration_Contact%20Us.png?itok=PiMRV8_q)
Wait times for hearings
Timeframes to get to a hearing and finalise a case depend on the type of dispute you've brought to VCAT. While each case has a unique set of circumstances, you can find out average waiting times.
Access to 414 La Trobe St
Due to tram works, parts of La Trobe St will be closed from 11-26 July 2024. If you are attending VCAT's 414 La Trobe St location, we suggest you plan ahead and arrive early. Footpath access will still be available. Click here for further information.
Contact us
We'll treat you with respect and courtesy when attending to your enquiry. We ask that you treat our staff with respect and courtesy too. VCAT has a zero tolerance for abusive or threatening behaviour. We look forward to assisting you with your enquiry and are here to help.
Service disruptions and improvements
We're currently undertaking technology upgrades and related staff training over the next few weeks which may impact support times, we apologise for any inconvenience caused.